Questions?
The answer is probably already here.
I can not play the video. What do I do?
contact our customer support by sending an e-mail to customersupport@fitathome.com.
How do I pair my tv?
Open the Fit at Home app on your tv. You will see a code. Go to the Fit at Home website, log in and go to My Account. Fill in the pairing code you see on your tv and click Pair.
How can I receive Fit at Home on my TV?
You’ll find the Fit at Home app in the app surroundings of your SMART TV (Samsung, LG, Philips) or your TV provider (Sky & Virgin). When you open the app, you’ll see a pairing code. Please enter this pairing code in your account. Your TV will be paired immediately.
It is also possible to use Google Chromecast and cast your workout to your TV. You’ll find an explanation about chromecasting here.
How can I do a workout when I am abroad?
As long as you have a good working internet connection you can use Fit at Home abroad via the website. At this time, only the countries in Europe and North America are supported. We are working on expanding to other countries.
Can I watch Fit at Home via Chromecast?
Yes! Chromecast is available.
You can cast the workouts from your phone, tablet, or computer to your TV.
Open the Fit at Home website or the Pilates Disq page in your browser, start a video, and click the Chromecast icon to connect to your television.
Tip: Make sure your device and Chromecast are connected to the same Wi-Fi network.
Can I use Fit at Home without my SMART TV or TV provider?
Yes, it is also possible to use Google Chromecast and cast your workout to your tv. You’ll find an explanation about chromecasting here.